


POP3 and IMAP are protocols for receiving email. Have you activated the POP3 or IMAP settings in your account in order to use an external email program like Outlook to check your mail, for example? If so, we may have already gotten to the bottom of the case of the vanishing emails! (If you don’t use POP3 or IMAP, you can skip ahead to part 2 for some inbox detective work.) Missing mails? Don’t worry – can solve the mystery 1.

The good news is that emails don’t just disappear from your account.
